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offer a create new conversation button from a conversation

sometimes I have a new conversation opened and I have to go back to the main Front App to create a new conversation, it would be nice to have a create new conversation from an existing email conversation or a shortcut to create a new conversation ...
about 1 year ago in Compose - write efficiently with quality 0 Backlog

Ability to toggle month view as the default for the calendar

Setting Front Calendar to the default view should make it stick so that every time user opens the calendar it will show the month view instead of weekly
about 2 years ago in Calendar View 0 Backlog

Ability to print calendar view

No description provided
about 2 years ago in Printing 0 Backlog

DocHub integration

To make it easier to sign documents directly from Front
about 2 years ago in New integration requests 0 Backlog

Merge Dialpad SMS conversations into Dialpad voice conversations with same contact

The ability for Front to merge conversations between SMS and voice when the conversation is with the same contact (phone number). Screenshot displaying how Dialpad shows threads.
about 1 year ago in Core Product Experience / Existing integrations 0 Backlog

Add a "login to Front" page for internal KB links

This is for Knowledge Base when an admin is trying to share a link internally and a user is not logged in. Today, they see an error message and then need to navigate to Front to log in and then go find the link again. If a user is not logged in on...
about 1 year ago in Knowledge Base 0 Backlog

Chatbot Contact Fields

It would be great if the phone number contact field on the chatbot could be formatted so it isn't in US style formatting. For example, when typing in a UK mobile number (e.g. 07712312312) the bot does not allow you to submit or move forward becaus...
about 1 year ago in Chatbots / Contacts 0 Backlog

Expose Split Conversation in API

Ability to split a conversation into multiple converastions via API.
about 2 years ago in Core API 0 Backlog

Update Message ID in Plugin SDK context when user selects messages

When the user clicks on different conversations, the context object gets updated and the conversation id gets updated. Currently, if the user clicks on a given message within a conversation, the context object does not get updated. The idea is to ...
about 2 years ago in Developer Platform 0 Backlog

Order Hubspot Deals from newest to oldest

Currently the Hubspot<>Front pluggin orders deals from oldest-newest. For customers that have been with us awhile or frequent customers, we have to scroll a very long time to get to the deals that matter. This creates a pain point in our wor...
about 1 year ago in Existing integrations 0 Backlog