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Language support: Polish

Grammar checking in emails in Polish. Autocorrection working the same as in gmail. The whole system translated to Polish
over 1 year ago in Client Platform 0 Backlog

Segment.io integration

https://frontjira.atlassian.net/browse/PB-1183
almost 4 years ago in New integration requests 0 Backlog

Sentry Integration

Sentry is a bug tracker, but also has a "User Feedback" feature, which is a perfect fit to pipe to a Front inbox.
about 1 year ago in New integration requests 0 Backlog

Give access to calendar functionnality to teams not using Gmail / Office365

Our team has now fully shifted to Front for dealing with email and other contact channel, as well for individual emails than for shared email. Our emails are connected through the forwarding (SMTP) method, we don’t have Office365 or Google Workspa...
about 1 year ago in Schedule - manage your calendar 0 Backlog

Allow Slack channels to be named during channel setup

This is about an update you made to the Front integration, and more precisely, about the Slack integration to Front. We are spending so much time and steps now. It's very inconvenient as we use the integration a lot for our clients' channel. Befor...
over 1 year ago in Admin Experience / Existing integrations 2 Backlog

[action] AI answer for KB to support multiple KBs

Situation Description: Currently, users can only search for answers in a single knowledge base (KB) at a time. This limitation requires users to know which specific KB contains the relevant information, and if they don’t, they must manually search...
7 months ago in AI / AI answer for KB (Ask your KB) 0 Backlog

Ability to directly auto assign to the replying teammate on a conversation that already has an assigned teammate.

It would be great to have a setting in the team inbox to be able to auto shift assignee to the individual who replies back within the a conversation that has someone already assigned to it. This would allow our teammates to quickly reply and not h...
over 1 year ago in Assigning 0 Backlog

Bulk change user preferences/attributes

Admins can select a subset of teammates and update certain settings in bulk. Users are still free to update the preference after the bulk update.
over 3 years ago in Bulk updates 1 Backlog

Allow external users to receive emails of chat transcripts

We have external users who don't login to Front who like to see what customers are asking at a glance. When we used Intercom, they could receive chat transcripts in their inbox. If similar functionality was possible at Front that would be great!
about 1 year ago in Activation / Core Product Experience 0 Backlog

Shortcut for Forward as New Conversation

Good morning Would it be possible to request a shortcut for Forward as a new Conversation please? We forward a lot of itineraries throughout the day and to make sure the subject line is open when I do this, I have to forward as a new conversation....
about 1 year ago in Core Product Experience 0 Backlog