All ideas

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Rename Forward to "Forward with subscribers" and Resend to "Resend with subscribers"

Hello! I think it would be a great idea if the highlighted "Forward" were renamed to "Forward with subscribers" and "Resend" to "Resend with subscribers." In situations when folks are trying to forward a message to others (and not reveal that acti...

over 1 year ago in Core Product Experience 2 Backlog

50 VOTE

Google directory sync

Sync external contacts from Google Contacts into Front

over 3 years ago in Developer Platform 0 Backlog

9 VOTE

CSAT survey look and feel customization

All requests for new customization options in the CSAT survey (fonts, font color, etc.)

8 months ago in CSAT - Customisation - Survey 0 Backlog

31 VOTE

Allow Workspace admins to create and manage teammate Groups

Allow users other than company admins to create, edit and delete teammate Groups, including the ability to add teammates to Groups. This could be a permission granted to users, or a company-wide setting that allows Workspace to manage teammate Gro...

over 2 years ago in Teammate Groups 2 Backlog

28 VOTE

Align text and images (right-aligned, left-aligned, center)

No description provided

about 2 years ago in Composer 4 Backlog

2 VOTE

Dedicated Snooze permission

Restricting who can snooze without blocking archive permission.

about 2 months ago in Admin Experience 0 Backlog

5 VOTE

[core] AI tagging rule to support more triggers (e.g move, new inbound conversations)

Ideally, we'd want every conversation in our shared inboxes to get tagged so they can be triaged to the appropriate inbox. The AI tagging rule doesn't support moves Trigger on New Inbound Conversations Only: The AI tagging rule doesn't seem to sup...

5 months ago in AI / AI tagging 0 Planned

10 VOTE

Configure redirection link on company logo for knowledge base

Ability to customize the link of the company logo to redirect to another link i.e. company website instead of the knowledge base home page.

9 months ago in Knowledge Base 0 Backlog

3 VOTE

Log timeline activity on conversation subject being manually changed

My team spotted a couple of cases where the subject of a message did not align with the conversation subject; it turns out someone on the team manually edited the conversation subject. To make cases like this clearer, it would be useful to have a ...

3 months ago in P3 display 0 Backlog

52 VOTE

Ability to recall an email

Ability to cancel & retrieve an email after sending

almost 4 years ago in Message headers / metadata 1 Backlog

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