Would love to be able to access the knowledge base articles from Slack. Many knowledge base technologies allow for this and it would make the already existing integration between Front and Slack that much more valuable
The size of the Front Chat JS bundle triggers some "Reduce unused JavaScript" warnings when running a Lighthouse page speed test. Is it possible to find any ways to optimize the bundle size of the chat widget, such as only requesting modules I nee...
Instead of seeing only 4 recent templates, and then ALL templates and having to scroll through everyone's, can we either increase the RECENT section or be able to filter by our own personal templates?
Having the ability to insert link from composer in Facebook channels
We don't have the ability to insert links from composer in Facebook channels in the same way we have for email. This necessitates customers to add long hyperlinks in their responses with no way to shorten them