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Status Backlog
Categories CSAT
Created by Guest
Created on Oct 6, 2025

Multiple Respondent Survey Form should know the respective email address

Currently CSAT survey post closing a ticket/thread for multiple email recipients are sent out with generic email. The form requests for the respondent to enter their email address.

It would be easier and quicker for the respondent to respond if Front can send unique survey email to each recipients (with tracking id or something). That way the form can automatically identify the recipient email address without the need to type-in the address in the form.

  • ADMIN RESPONSE
    Dec 5, 2025

    Your idea is now live and open for voting.

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