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over 1 year ago in Navigate - find your work 1 Backlog

Update Twilio SMS Channel Credentials in App

Currently it's not possible for team's to update their Account SID or Auth Token within the channel settings of their Twilio SMS channel. To update their credentials they have to reach out to the Support team which can take some time for a respons...

4 months ago in Default channel management 0 Backlog

10 VOTE

Ability to have multiple billing contacts / methods for one Front instance

No description provided

over 1 year ago in Backoffice / Billing 1 Backlog

9 VOTE

Ability to initiate 1:1 WhatsApp conversation with more than one person at a time

No description provided

over 1 year ago in Existing integrations 0 Backlog

3 VOTE

Option to disable console.logs in Front Chat

After installing Front Chat on my site, I see various items logged to the browser console, like the chat version - could you add an option to the Chat init code to allow developers to disable these logs?

6 months ago in Front Chat 0 Backlog

12 VOTE

Ability to tag a discussion when composing it

Similar to how users can tag an email while composing a new one, users should have the ability to tag a discussion while composing one, especially since you can do it after the fact anyway.

almost 2 years ago in Internal discussions 0 Backlog

12 VOTE

Suggest users who I have interacted with the most in the participant menu

Suggestion for the participant list to show teammates that the user has interacted with the most (i.e. have added as a participant in other conversations), instead of what today's list is actually based which is who they have recently assigned oth...

almost 2 years ago in Access - what's accessible or visible to whom in P3 0 Backlog

11 VOTE

Enable AI for specific teammates / inboxes

Ability to allow select users / inboxes, etc. to use AI features.

almost 2 years ago in AI / AI settings 0 Backlog

4 VOTE

Show summaries for all conversation previews

Show the conversation summaries when it can help understand what a conversation is about, across the app so a user can work faster. For example, showing the summaries on conversation previews in the inbox view the search view linked conversation t...

8 months ago in AI / AI summary / Core Product Experience / Search result previews (P2) 0 Backlog

22 VOTE

Notification or indicator for emoji reactions

No description provided

over 3 years ago in Notifications 1 Backlog

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