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Company level views including Inboxes across workspaces

As an Admin, I want to create a View that includes inboxes from multiple different workspaces.
almost 2 years ago in Core Product Experience 1 Backlog

Slack channel integration — support syncing message edits

Once a message comes in from Slack, any edits that the original creator makes are not updated in Front, making it possible to miss information without going back to check the message in Slack. Images as an example.
almost 3 years ago in Existing integrations 0 Backlog

Email was read rule trigger and condition

Give Front rules the ability to interact with the read receipt setting so that we can create automations around this product behavior
almost 5 years ago in Rule trigger 2 Backlog

Admin Notifications for Audit Log Events

Extend the Audit Log to allow admins to subscribe to real-time notifications for critical events. When a high-impact setting is changed (e.g., enabling permanent data deletion), admins should receive an email and/or in-app alert.
4 months ago in Admin audit trail 0 Backlog

Remain on the last selected email when going back to the inbox

If I click on the Send folder then go back to the Inbox, the inbox should not automatically select the newest email, it should remain on the last email that was selected in the Inbox
almost 2 years ago in P2 display - conversation list 1 Backlog

Permission to manage teammate availability status

If a teammate forgets to mark themselves OOO, then it will disrupt the team's workflows and assignment rules. Today, only a company admin or teammate with 'Teammate - Invite/Manage' permission can change another user's OOO status. By adding a new ...
over 2 years ago in Increase granularity of admin permissions 0 Backlog

Testing rules: rule sets support

Allow rules using rule sets to be tested with the 'Test conversation' feature
about 1 year ago in Workflows 0 Backlog

Customized send later time selection

Need the ability to create customized send later time options, beyond the presets available in Setting > Personal > Preferences > Send Later.
almost 2 years ago in Compose - write efficiently with quality 4 Backlog

Knowledge Base: Send alerts to team when an article is updated

Must be able to have an easy way to notify the team of changes.
about 2 years ago in Knowledge Base 0 Backlog

Be able to 'Add Conversation Subscriber' as a rule action

When a Conversation or subset of teammates need management oversight, it would be nice to be able to automatically subscribe a Teammate to a Conversation with rules. Right now, notifications serve as partially good, but when the conversation is be...
over 2 years ago in Workflows 0 Backlog