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Allow Multiple Accounts to Exist with the Same Domain

In a situation where I have 7 subsidiaries of Front.com with unique contact lists it would be awesome to be able to identify that a person is associated with a particular location for attribution purposes
about 1 month ago in Contacts 0 Backlog

Auto Redact Credit Card Information

Customers sometimes send in their complete credit card number, putting themselves and our company at risk for fraud. I have worked with other platforms that auto redact this information prior to the email getting into the inbox.
about 1 month ago in Core Product Experience 0 Backlog

Hubspot Tracking & Logging of emails (like Gmail)

In Gmail, the integration allows the sender to not only log the email in Hubspot with one click, but it also tracks activity of the recipient like when they've read it, when they've clicked into the email, and when they've responded . With this tr...
about 1 month ago in Developer Platform 0 Backlog

View Contacts on Mobile App

No description provided
about 1 month ago in Contacts / Mobile 0 Backlog

Allow WhatsApp templates to be sent via API

Users are unable to send WhatsApp templates via the API. Proposed solution is to map the body parameter to an existing WhatsApp template, and send the template if there is a match
about 1 month ago in Existing integrations / WhatsApp 0 Backlog

Segregate Shared Contacts by Workspace

Currently, shared contacts are shared with everyone in the company rather than by workspace. I'd like to be able to separate out shared contacts to specific workspaces, rahter than to everyone, to avoid confusion and support our security team's le...
about 1 month ago in Contacts 0 Backlog

Send existing message in draft state via API

Customer requesting the ability to send an existing draft via API. They are requesting the ability to provide a message ID of the draft in a response that will initiate the sending of the message.
about 1 month ago in Core API 1 Backlog

Contact Lists to display which rules use them

Having contact lists display a list of rules that they're included in would be very helpful for keeping track of which contacts will be affected by different rules.
about 1 month ago in Contacts Manager 0 Backlog

Allow an external link on the logo in KB

We'd like to be able to link our main website to the logo in our KB so customers can navigate back there if they need to.
about 1 month ago in Knowledge Base 0 Backlog

Mention or tag users in social media posts

Allow Front users to mention people when posting responding to comments on Instagram, Facebook, and other social media channels. From customer: Our primary goal is to increase engagement directly on the posts. Shifting conversations to DMs would s...
about 1 month ago in Existing integrations 0 Backlog