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7
VOTE
13
VOTE
Assign uploaded "emoji" icon to a tag in the inbox
When a user assigns an icon to a tag in the inbox, it pulls from the "emoji" gallery. Front currently allows a user to upload custom "emojis," but apparently does not have capability for those uploaded images (emojis) to be assigned to a tag even ...
3
Backlog
10
VOTE
Ability to change font when using mobile app.
Everyone using this app would benefit from the ability to change fonts when working on mobile. It goes without saying the value this would add as many prefer to maintain their own styles without deviating should they be working away from the offic...
1
Backlog
12
VOTE
12
VOTE
Keyboard shortcut: collapse conversations
I'd love a keyboard shortcut to collapse conversations. (And/or a button that's not hidden instead of dropdown list.) Also, and I know this is SUPER granular, the ability to specify that it keeps the final email open (instead of collapsing ALL ema...
0
Backlog
12
VOTE
Enable Conversation Splitting for Custom Channels
My company uses SMS for ~90% of our customer conversations. Today, the only way to utilize Front with a single phone number that customers can both call and text is through Dialpad (maybe Aircall as well, not sure). It turns out conversation split...
0
Backlog
8
VOTE
16
VOTE
Ability to expand and collapse the all-day events section on the calendar to view more than 3 all-day events at once
Today you can only see 3 all-day events at a glance per day. It is not obvious that users need to scroll to see the rest of the all-day events on that day. Suggestion to expand and collapse the top section.
2
Backlog
1
VOTE
Inbox experience: view pending time-delayed rules in conversation activities
Being able to see triggered (but not yet run) rules inline with actions would be great so we can know (at a glance) if something may happen to a ticket, both for just general knowledge sake, but also debugging purposes. Even better if there was a ...
0
Backlog
5
VOTE