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Ability for end-users to add suggestions for KB articles

The ability for end-users to "suggest" articles that need to be written by admins, and even create the article, but make it so the admin still needs to review and publish
about 1 year ago in Knowledge Base 0 Backlog

WooCommerce integration

No description provided
over 3 years ago in New integration requests 0 Backlog

Link previewing in comments and discussions

It would be great to allow embedded messages, like tweets, to added to a discussion thread. I was in a thread where someone pasted the embed code for a tweet and it just sent the raw html (obviously) but it would be a great QOL update to be able t...
about 1 year ago in Comments / @ mentions 0 Backlog

Ability to include dynamic variables in scheduling links

Have the scheduling link URL be customizeable with variables
over 2 years ago in Scheduling Links 0 Backlog

Blocked account filter for admins

Dear Front Community, As an operations tool administrator, I periodically need to identify and remove blocked user accounts from our system. To streamline this process, I am requesting a feature enhancement for our application. Specifically, I ...
5 months ago in Admin Experience 0 Backlog

Ability to filter or not display personal / shared tags in tags dropdown

For example, don't show personal (private) tags when working in a shared inbox
over 1 year ago in Tags 0 Backlog

Prevent teammate's manually merging conversations

Restrict certain teammates from merging together conversations, to prevent the feature being mis-used.
almost 3 years ago in Conversation/inbox permissions 2 Backlog

Read Receipts and Unsending for Instagram

It would great to have the ability to see if a user has seen our outbound messages through our Instagram inbox connection! In addition, the ability to unsend a message in Front (the same way you can unsend a message in Instagram) as opposed to sim...
10 months ago in Existing integrations 0 Backlog

Simplify searching through different inboxes

Description: Sometime I forget or I don't see that my search location is either on "All inbox" or "Inbox". This results in not finding the result I seek or having to many results
over 3 years ago in Search location 0 Backlog

Add updated_at to list conversations API endpoint

List coversations endpoint is ordered by that field, but the field is not exposed
about 1 year ago in Core API 1 Backlog