All ideas

Showing 1616 of 1616

Simplified Skin Tone Selection for Emoji

Similar to how Apple does it on iOS, it would be beneficial to have a more intuitive way to change skin tones/colors of emojis. Perhaps implementing a feature where users can right-click on an emoji to quickly select the desired skin tone would gr...

6 months ago in Compose - write efficiently with quality 0 Backlog

6 VOTE

Scheduling Meeting Polls

Ahead of scheduling the meeting, allow for a link to be sent out to multiple people with multiple time options so that everyone can weigh in and give their preference on a meeting time. From there, the organizer then choose to schedule the meeting...

over 1 year ago in Calendar - other 2 Backlog

2 VOTE

Print Knowledge Base Article for internal use by others

The knowledge base articles you may wish to print an article for use in a meeting, to walk through a process with someone who is for example in your warehouse and does not have a company. If a company is to put all processes and knowledge into the...

6 months ago in Knowledge Base / Printing 1 Backlog

5 VOTE

Tag a message instead of entire conversation

Be able to tag an e-mail and not necessarily an entire conversation

about 1 year ago in Core Product Experience 4 Backlog

2 VOTE

Capability to broadcast messages on the chat widget during downtime

When coverage is sparse or there is a service outage, customers would like to be able to notify customers opening the chat widget.

6 months ago in Chatbots 0 Backlog

3 VOTE

Open attachments in Google workspace

Open attachments in cloud software (ie google sheets, docs etc

9 months ago in Attachments 0 Backlog

11 VOTE

CSAT: hide comment

Hide comments from teammates (while still recording results).

almost 3 years ago in CSAT - journey 1 Backlog

11 VOTE

Ability to Print Discussions (or export/download them)

Suggestion to be able to download or print discussions, both individually and mass export

almost 3 years ago in Desktop 1 Backlog

5 VOTE

Exclude Tags from Views

Currently, creating a view allows you to include certain tags within the view, but does not present an opportunity to exclude specifics tags. Excluding tags can be useful in a scenario where you want to view the majority of content, with only a fe...

over 1 year ago in Tags 0 Backlog

2 VOTE

Freshservice IT Service Management Integration

Feature to submit Freshservice incident or service request ticket. Ticket details are synched back to Front for traceability

6 months ago in New integration requests 0 Backlog

Please enter your email address

FILTER BY CATEGORY