All ideas

That would allow side by side comparisons on inboxes or other criteria instead of only timeline

User activity should be visible to admins (Log on/Log off times, changes from Available to Busy).

Only allow owners of the Private Inbox to share the conversation link for conversations in a private inbox

In analytics, when I select a Parent tag, it should select all child tags automatically. Or I should be given the ability to do so.

Currently, Front's custom fields only support single string values, which creates a significant limitation when managing conversations that need to reference multiple external identifiers. Our system frequently handles conversations that relate to...

Extend the Audit Log to allow admins to subscribe to real-time notifications for critical events. When a high-impact setting is changed (e.g., enabling permanent data deletion), admins should receive an email and/or in-app alert.

It would be very useful to be able to add a custom field to messages in front, or maybe to be able to add custom metadata key value pairs. There are cases where we want to be able to tie information to a specific message in a conversation to recor...

Macro with moving action won't trigger rules such as Required tagging. Both features should be compatible to work together

When selecting multiple conversations in the inbox, allow the use of macro for all.