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Status Backlog
Created by Guest
Created on Mar 25, 2024

UNATTENDED FORCE OUT OF OFFICE

When a user forgets to sign off, or gets pulled away from their desk for "X" amount of time, the system makes the user "OUT OF OFFICE" and no longer allows ruled assignments. This would benefit us outside of the scheduling function. Often we have users get pulled into meetings that "should be quick" but are not, and or, completely forgetting to log out. This is causing us to have missed communications in a 24/7 environment. Often by the time it is caught, we are behind the ball to recover.

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  • Guest
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    Sep 24, 2024

    Adding a log of how often the user is OOO would be nice too. Gives visibility of habitual offenders.