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Tags and message templates - bulk import via CSV

Import tags and message templates via CSV
over 1 year ago in Core Product Experience / Tags 1 Backlog

[context] Don't include closing salutation and signature in AI compose

It would be nice not to include "Best, Name" when using AI compose because this is already part of our signatures. This requires the users to remove it every time.
4 months ago in AI / AI compose 0 Backlog

Ability to create tables in the composer

Ability to create and edit tables in Front emails (currently you can only paste a table)
almost 4 years ago in Composer 4 Backlog

[KB stale article] Ability to recognize out of date KB articles and set expiration

The ability to set an "Expiration" time on articles, so after that period of time, the admin will get a notification to modify the article
about 1 year ago in Knowledge Base 0 Planned

Application Webhook: Send notification on Webhook Invalidated

In a case where my Application Webhook fails to respond successfully, it will be disabled automatically (see https://dev.frontapp.com/docs/application-webhooks#retries ) It would be beneficial for me as a developer to receive a notification when t...
about 1 month ago in Partner Integrations 0 Backlog

Application Webhook: Monitor request logs

As a developer building a private Application Webhook for my team, it would be helpful to see a log of payloads Front sent to my webhook via a Front dashboard, and the responses returned by my app. Even just exposing these for the past hour or so ...
about 1 month ago in Links 0 Backlog

Macros available in Front mobile app

This would be great for teams who are on the go and need an easy, low-risk, low-click way of kick-starting a workflow/process.
3 months ago in Core Product Experience / Macros 0 Backlog

Configure business hours and shifts as a calendar

Instead of "From 9 to 5 from Mon to Fri", be able to say "From 9 to 5 from Mon to Fri, except on Dec 25, Jan 1, etc". This allows to take plan for holidays, teammate PTOs, company events, etc.
almost 4 years ago in Admin Experience / Calendar - other 8 Backlog

Taskbar icon to turn gold (or other color) when a new email comes in

Like Outlook, it'd be nice if (when a new email came in) not only would the Front have the number counter on the taskbar icon increase, but also if the icon turned a different color. Outlook turns the icon gold when a new email arrives so you can ...
11 months ago in Core Product Experience / Counters 0 Backlog

Display email address for failed sent message

When a message sent to a group fails, display which recipients the delivery failed for. Currently this is not displayed in the UI
over 1 year ago in Core Product Experience 3 Backlog