59
VOTE
Status
Backlog
Categories
Admin Experience
Calendar - other
OOO - Analytics
Created by
Guest
Created on
Feb 18, 2021
RELATED IDEAS
Configure business hours and shifts as a calendar
Instead of "From 9 to 5 from Mon to Fri", be able to say "From 9 to 5 from Mon to Fri, except on Dec 25, Jan 1, etc". This allows to take plan for holidays, teammate PTOs, company events, etc.
This would save time for everyone. Please add in your next update.
The functionaliy it is usefull since you just have to confgure once a year and you don't have to do it each time you a holiday back and forwar you could do it based on a calendar specif date/specific year, just one time and that is.
This is truly a pain-point for those of us that have to manage SLAs. Putting all holiday events in a calendar once a year would be huge and eliminate the risk of forgetting to exclude them at each event. Like I just did for Christmas. The team I support is not pleased that their KPIs are all going to be skewed now.
We really need this to save time!