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Front Instagram Contact to Pipedrive

Instagram contacts are identified by there handle @user. In Front this is okay as a unique identifier on the Contact, however when a customer is syncing contacts with Pipedrive and using the Pipedrive plugin to create and lookup contacts from Inst...
5 months ago in Contacts P4 Plugins / Existing integrations 0 Backlog

Sharepoint integration

More context here: https://community.front.com/front-certified-administrators-52/sharepoint-integration-733?tid=733&postid=1745#post1745
almost 2 years ago in Existing integrations 1 Backlog

SEO support for knowledge base

Please comment what sorts of search engine optimization support you are interested in when voting.
about 1 year ago in Knowledge Base 0 Backlog

Hubspot / Salesforce CRM Sync to update lists

Ability to have contact/accounts lists updated just like custom fields from the CRM Syncs (Salesforce, Hubspot etc)
about 1 year ago in Contacts / Existing integrations 0 Backlog

Vacation Responder Preview

We've had a lot of feedback from the team on OOOs and Vacation Responders. In Outlook, if someone is OOO, you'll see a preview of their OOO message so you can easily copy in their coverage contact instead of waiting for the Vacation Responder to k...
almost 2 years ago in Vacation responders 0 Backlog

Instagram channel — add link to DM / post / story in message

No description provided
over 2 years ago in Existing integrations 1 Backlog

Suggested contact list that can be created

When sharing a draft or adding participants to an email, it would be great to have a Suggestions list that can be edited. Ideally individuals or contact groups could be added.
9 months ago in Contacts 0 Backlog

Allow customers to use their own Open AI API key

We would like to be able to implement AI features for our own instance of Front using our own Open AI API key.
9 months ago in AI / AI extensibility 0 Backlog

Allow multiple people assigned to one conversation

We are a large organization where we have multiple teams working in parallel with multiple stakeholders, there are times when two individuals from two different teams have to be responsible and responding on the same ticket. Understand there is th...
9 months ago in Assigning 4 Backlog

Trash specific messages (without hard deleting them)

Ability to trash specific messages in a conversation, but not har delete them.
9 months ago in Manage conversation content 0 Backlog