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Showing 1690

Add "Time of the day is" as Rule Trigger

The existing time criteria all exist as conditions to rules rather than triggers. For an overnight coverage use case it would be extremely helpful to have a time-based trigger be capable of taking action on a conversation. "When the clock strikes ...

11 months ago in Time-based options 3 Backlog

42 VOTE

Display email address for failed sent message

When a message sent to a group fails, display which recipients the delivery failed for. Currently this is not displayed in the UI

almost 2 years ago in Core Product Experience 3 Backlog

42 VOTE

Ability to hide all comments from a conversation

Ability to toggle a view so that you can only see the email messages and not the internal comments.

almost 2 years ago in Comments / @ mentions 0 Backlog

13 VOTE

[action] Auto Correct or suggest spelling and grammar suggestions

Context: Since we deprecated the Grammarly integration, customers can utilize Front's AI compose, which has grammar and spelling suggestions. Request: Would be ideal to either have auto-correct on email, (but also comment ideally) auto-suggestions...

7 months ago in AI / AI angel (QA before sending) / AI compose / Compose - write efficiently with quality 3 Backlog

74 VOTE

Create & view events from ICS files

No description provided

over 3 years ago in Create New Event 10 Backlog

43 VOTE

Different signature on reply emails than on initial email

Option (perhaps a setting or a rule) to have a different email signature on reply emails than on initial emails. This is available on other platforms. My signature is quite lengthy on purpose, but it doesn’t need to appear on every subsequent repl...

almost 2 years ago in Signatures 2 Backlog

15 VOTE

Core API: Support Conversation Linking

Please introduce API support for Linked Conversations ( https://help.front.com/en/articles/478144 )

9 months ago in Core API 0 Backlog

8 VOTE

[action] Automatic AI Translation for Inbound and Outbound Messages

Situation Description: Currently, AI translation for inbound and outbound messages requires users to manually trigger the translation. This adds extra steps and actions that slow down their workflow, especially for users handling conversations in ...

5 months ago in AI / AI message translation 0 Backlog

29 VOTE

Increase the limit of custom fields

Custom fields are currently limited to just 50. We would like to increase this to store additional customer data to trigger workflows and surface relevant context to our team

over 1 year ago in Contacts / Custom fields / Developer Platform 0 Backlog

78 VOTE

Keep calendar reminder notifications visible until manually dismissed

Make calendar reminders more obvious either visually or with sound.

almost 4 years ago in Event notifications 3 Backlog

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