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Tags and message templates - bulk import via CSV

Import tags and message templates via CSV
about 1 year ago in Core Product Experience / Tags 1 Backlog

Show subject line when forward and reply to an email

It would be helpful if when you reply to an email or forward an email (not forward as new conversation) if the subject line of the email could be open, rather than having to click to open it. Currently you have to click subject to then see the sub...
4 months ago in Core Product Experience 0 Backlog

Integration with 3CX - telephony system

3CX is a popular telephony solution, particularly in EMEA
5 months ago in Developer Platform 0 Backlog

Threading mode that adheres strictly to Gmail's logic

Currently, choosing Gmail threading will thread messages according to Gmail's logic in addition to regular threading
11 months ago in Threading 1 Backlog

Display history of template creation, and show when last used

In the UI of the "Message Templates" section of Front, i'd like to be able to be able to see the history of the message template (primarily, who created it, and who last edited it), as well as see when it was last used. If I see we have templates ...
3 months ago in Message templates 0 Backlog

Ability to customize chatbot icon

Currently the chatbot icon is a fixed icon. It would be nice to be able to customize it to better reflect our company's branding.
about 1 year ago in Chatbots 0 Backlog

Option to have view number counter display all conversations (instead of just open conversations)

It would be amazing if there were a way to (when we're setting up a new Public Tag/Custom View/View) to have the number counter show all conversations with that tag, not just open ones. We are starting to heavily use public tags/custom views a way...
about 1 year ago in Counters 1 Backlog

Option to unsubscribe a teammate from an email conversation

Once a conversation is finished, I'd like the option to unsubscribe any teammate who was initially in the conversation. They have no need to see the rest of the emails that go back and forth and may waste time looking at responses that they are a ...
over 1 year ago in Core Product Experience 3 Backlog

Comment-triggered transitions for conversation stages

No description provided
26 days ago in Conversation Stages 0 Backlog

Option to display week numbers on calendar

Show week numbers on the Front Calendar
almost 2 years ago in Calendar View 0 Backlog