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Status Backlog
Categories AI AI tagging
Created by Guest
Created on Mar 18, 2024

[accuracy] AI tagging accuracy improvements (more training, negative/positive reinforcement, audit ...)

Actions requests from the admin to improve the accuracy

  • Guidance to write good tag description

  • Suggest negative reinforcement for AI tagging (either raising it to the admin or training the AI)

  • Let user flag good examples of conversations that should have the tag

  • Allow to train on more than 10 tags

  • How to audit/re-validate samples for a given tag

Core accuracy

  • ignore signature

  • ignore email inside emails or forwarded emails

  • Attach files