ADD A NEW IDEA

All ideas

Showing 1706

Keyboard shortcut: quote / unquote selected text

Add shortcut for quote selected text
over 1 year ago in Compose - write efficiently with quality / Keyboard shortcuts 0 Backlog

Forward conversation using a message template in rules

The "Forward conversation" action cannot use message template. It would be very helpful to support it.
almost 4 years ago in "Create new conversation" actions 0 Backlog

Sync contacts of Front with phone

Just like in outlook, your personal Front contact list should be visible in your phone under contacts/directory. Also, when chosing which accounts to sync (google, outlook, sim, etc) there is no option for Front, hence my saved contacts from work ...
about 2 years ago in Contacts 0 Backlog

Share tags with specific teammates

Our company is currently using Front as the main office software. We hope to manage every email received and sent during the work process by adding different tags to the email. However, I found that the tag provided by Front can only be used priva...
about 2 years ago in Core Product Experience 1 Backlog

Instagram channel — add link to DM / post / story in message

No description provided
almost 3 years ago in Existing integrations 1 Backlog

Create a 'split screen' view where a discussion shows up next to an email thread

Would enable conversation in a much easier way, without internal communications being buried in the email thread as they currently are (when it is very easy to miss internal updates or requests if they are buried by emails).
about 2 years ago in Core Product Experience 0 Backlog

Show what Front Chat visitors are typing before they've sent their message

No description provided
about 3 years ago in Live Chat 1 Backlog

Display spam folder counter

Allow for a user to see a count on Spam mail.
about 2 years ago in Core Product Experience 1 Backlog

Make chat window smaller when browser is not on full screen mode

When customers are not using our website on full-screen mode, the current chat box will expand & take up their entire page. Previously, the chat box would only show up in a smaller screen on the bottom right corner. We'd like this small chat b...
about 2 years ago in Live Chat 0 Already available

Open attachments in Google workspace

Open attachments in cloud software (ie google sheets, docs etc
about 1 year ago in Attachments 0 Backlog