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Give non-admins permission to manage shifts

Add a new permission for managing shifts that can be added inside a custom role. This enables teammates other than full Workspace admins to manage shifts.
over 3 years ago in Increase granularity of admin permissions / Teammate availability / Workforce management 0 Backlog

Meeting Schedule Links creating Custom Meeting Names

Is there any way I could allow meeting links to generate custom names once a person schedules a call? With the brackets or something else? It would be really helpful if the meeting name would automatically change to something like <User/Client ...
over 1 year ago in Schedule - manage your calendar 0 Backlog

Download Sequence info as csv

No description provided
over 4 years ago in Outbound/Sequences 1 Backlog

Keyboard shortcut: block sender

No description provided
almost 2 years ago in Core Product Experience 2 Backlog

HubSpot tickets integration

Front integrated with Hubspot Deals, but it would also be great to use with support tickets as well.
over 1 year ago in Existing integrations 1 Backlog

Display recent documents for easy access when attaching files to an email

Outlook includes a feature in which your "Recent Documents" are easily accessible for attaching without the need for File Explorer to open. Suggestion to have a similar capability in Front for recent attachments.
over 2 years ago in Attachments / Core Product Experience 0 Backlog

keep actions in this inbox seperate for workspace level

Extend the current setting to "Keep actions in this inbox separate from other inboxes" to the workspace level to be able to have a live conversation between inboxes in a workspace but not affected by conversations in other workspaces - and keep re...
4 months ago in Admin Experience 0 Backlog

Front Chat - Support sites with Cross-Origin-Embedder-Policy (COEP) header

I want to embed Front Chat on my site, however I have a Cross-Origin-Embedder-Policy (COEP) header, which requires all embedded content provides a Cross-Origin-Resource-Policy (CORP) header.
4 months ago in Front Chat 0

Set chatbot hours and/or conditionally split chatbot responses based on hours

At a high level we would like to be able to only have our chatbot run in Off Hours and have our support representatives handle all live conversation during business hours. So part 1 of the request: be able to set the chatbot to only turn on during...
over 1 year ago in Live Chat 0 Planned

Track click links

I would like the abiliity to see an open rate of links we send in our emails to customers. We will be using a small set of links in our signature to all customers. The links will be to promote certain products in our business. I would like to know...
over 2 years ago in Metrics / Outbound analytics 0 Backlog