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over 1 year ago in Collaborate - work together seamlessly / Core Product Experience 1 Backlog

UNATTENDED FORCE OUT OF OFFICE

When a user forgets to sign off, or gets pulled away from their desk for "X" amount of time, the system makes the user "OUT OF OFFICE" and no longer allows ruled assignments. This would benefit us outside of the scheduling function. Often we have ...

11 months ago in Core Product Experience 1 Backlog

3 VOTE

Improved Emoji Accessibility

It would be beneficial if Front could do a better job of keeping the most recently used emojis listed at the beginning of the emoji selection box. This would save users time and effort, as they wouldn't have to scroll through a long list of emojis...

11 months ago in Compose - write efficiently with quality 0 Backlog

9 VOTE

Docusign integration

No description provided

almost 3 years ago in New integration requests 1 Backlog

1 VOTE

"Reply to most recent" button when someone emails back as you're composing

Scenario: you're the middle of composing a long, formatted email when someone replies to the email thread you're replying to. You have to copy your email draft's contents, trash the draft, click "Reply all" on the most recent response, and then pa...

4 months ago in Composer 1 Backlog

3 VOTE

Bulk edit teammates' availability

Something team leads can use to easily toggle "available / Out of office"

11 months ago in Admins can control more teammate settings / Teammate management / Workforce management 0 Backlog

6 VOTE

Log emails from Front to Gainsight

Similar to how the Salesforce and Hubspot rules work

almost 2 years ago in Existing integrations 0 Backlog

2 VOTE

[customize] AI auto-reply for email (AI Answers for email)

Replying automatically to simple email requests, without having a human in the loop

8 months ago in AI / AI suggested replies (auto draft) 0 Backlog

5 VOTE

Global Inbox Inactivity Period

The ability to set a global inactivity period for all inboxes. At present Close conversation segment if inactive for can only be set on a per inbox basis. Creates a massive manual lift if a company needs to mass update all their inboxes.

over 1 year ago in Analytics - Conversation origin and journey 0 Backlog

4 VOTE

Conversation QA/review system

Does Front have a plan to integrate an automatic QA or review system such that reviews can be posted on Fronts platform only? Workflow idea: Front creates different access levels for Conversation reviewers Those reviewers are the only ones authori...

over 1 year ago in Admin Experience / Insights 1 Backlog

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