Does Front have a plan to integrate an automatic QA or review system such that reviews can be posted on Fronts platform only?
Front creates different access levels for Conversation reviewers
Those reviewers are the only ones authorized to leave reviews on conversations
Once a review is posted, the reviewer has the option to mark it on a scorecard based on the metrics set in the settings
The review and score are viewable to the one who was given a review and to the ones who have higher access
Scores + metrics + conversation-wise metrics can then be imported from analytics for a breakdown of the reviews