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[scale] AI tagging for individual inboxes

No description provided
6 months ago in AI / AI tagging 0 Backlog

Workload report: add 'Moved to inbox' metric

No description provided
15 days ago in Metrics 0 Backlog

An option to hide/minimize OOO replies from recipients

Users would like an option to hide/minimize OOO auto-replies from threads to see a clearer history of interactions.
about 1 year ago in Vacation responders 0 Backlog

[accuracy] AI tagging accuracy improvements (more training, negative/positive reinforcement, audit ...)

Actions requests from the admin to improve the accuracy Guidance to write good tag description Suggest negative reinforcement for AI tagging (either raising it to the admin or training the AI) Let user flag good examples of conversations that shou...
10 months ago in AI / AI tagging 0 Backlog

Ability to create templates using HTML

Templating is currently limited to basic text formatting. The ability to use custom HTML templates would open up the possibility of using Front to send emails with richer branding and formatting (especially in bulk/sequence emails), like many othe...
almost 2 years ago in Core Product Experience 3 Backlog
102 VOTE

Expand Dark Mode to the rest of the UI

Calendar User settings
about 4 years ago in Other (CPX) 0 Backlog

Support STP files in chat

No description provided
about 1 month ago in Live Chat 0

Search for calendar events

The ability to search the calendar by event name or invitee to find an existing calendar event.
almost 4 years ago in Managing/Updating Events 10 Backlog

Loops in rules to process multiple items in a list

Ability to set a looping logic for rules to process multiple items in a list. E.g. split an array to send an app request for each item in the array.
30 days ago in Workflows 0 Backlog

[action] *Automatic* AI Translation for Inbound and Outbound Messages

Situation Description: Currently, AI translation for inbound and outbound messages requires users to manually trigger the translation. This adds extra steps and actions that slow down their workflow, especially for users handling conversations in ...
4 months ago in AI / AI message translation 0 Backlog