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Knowledge base article export

Ability to export knowledge base articles
6 months ago in Knowledge Base 1 Backlog

Internal knowledge base access for non-Front employees

Not all employees have a full Front license. Allow these employees a way to access internal Front knowledge base, perhaps with an add-on license just for KB since they don't need nay other Front access.
6 months ago in Knowledge Base 0 Backlog

Ability to hide the left sidebar

Ability to hide left sidebar to focus just on the conversations list and reading pane
about 1 year ago in P1 navigation - left pane 3 Backlog

AI composer functionality for drafting KB articles

No description provided
30 days ago in AI / Knowledge Base 0 Backlog

SLA - Resolution time

SLA rules and analytics based on resolution time (not response time)
4 months ago in Insights / Workflows 0 Backlog

Language support: French

Ability to use Front in French
over 2 years ago in All platforms 2 Backlog

Ability to customize chatbot icon

Currently the chatbot icon is a fixed icon. It would be nice to be able to customize it to better reflect our company's branding.
9 months ago in Chatbots 0 Backlog

Drag & drop attachments from Front emails on Mac

Currently, it's impossible to drag&drop attachments from Front to external applications (such as Google Chrome, Drive etc.) on Mac. It is possible on PC but not on Mac. This is a huge productivity killer and therefore will make a very big impa...
7 months ago in Attachments 0 Backlog

Google Chat integration

A p4 integration or channel integration with Google Chat so I can communicate with non Front teammates from within Front itself.
11 months ago in New integration requests / Plugins 0 Backlog

Time Off Calendar

I'd like Team member Time Off to populate on the calendar. That way, when looking at the week and scheduling meetings/assigning projects, we can see whom will not be in office
3 months ago in Calendar View 0 Backlog