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[context] Control what can appear as similar conversation by adding conditions (inbox, tags, inbound only ...)

Be able to specify or filter conversations shown as part of similar conversations based on criteria like the same or a specific: Inbox Tag Contact Account Type of inbound or outbond
8 months ago in AI / AI similar conversations 0 Backlog

Auto Provisioning of Office 365 Channels

I am not sure the technical feasibility of doing something like this, but I would like to be able to auto-provision new users' Office 365 channels. Currently we have an SCIM bridge to Entra which adds the team member, but the user then has to manu...
3 months ago in Admin Experience 0 Backlog

[action] Allow for Dictation inside of Front

Speech-to-text to author content in Front
8 months ago in AI / AI compose / Composer 0 Backlog

Save files to Google Drive

No description provided
almost 4 years ago in Existing integrations 2 Backlog

Bring Slack reactions over to Front messages

Would be great to see Slack reactions in Front, since so many people use reactions to acknowledge messages, and even to mark things as done, or something similar. If possible, allow for reactions in Front, as well, that can be shown in Slack.
almost 2 years ago in Developer Platform 0 Backlog

Custom fields for Channels

While custom fields are currently enabled on the Inbox level, having these fields enabled a step further on the Channel level – the actual email customers use for example – would allow you to dynamically insert phone numbers, names, and other impo...
about 2 years ago in Custom fields (smart rules) 0 Backlog

Telegram - mobile number integration

Being able to use a mobile number that's linked to an existing Telegram account would be a more seamless connection experience for Front users. From the customers' perspective, this would also be an ideal solution since they would not have to chan...
about 1 year ago in Existing integrations 0 Backlog

Customize sound (volume and type) of notification

No description provided
almost 4 years ago in Desktop / Live Chat / Notifications 1 Backlog

Filter negation (tag, email, account)

Description: Be able to search for conversation that DON'T have a specific filter Example use cases: Do not search in "attachments" Search for an open email from outside your organization with 'is:open -@domain.com' Avoiding certain senders by sea...
over 2 years ago in Filters 3 Backlog

Google Worskspace Teammate Template Support

Ability for Google Workspace IdP to use Front's teammate templates in managing provisioning of users
3 months ago in Admin Experience 0 Backlog