ADD A NEW IDEA

All ideas

Showing 1704

Add a forward button next to the reply button so it's more easily accessible

No description provided
about 1 year ago in Core Product Experience 0 Backlog

Ability to tag a discussion when composing it

Similar to how users can tag an email while composing a new one, users should have the ability to tag a discussion while composing one, especially since you can do it after the fact anyway.
almost 2 years ago in Internal discussions 0 Backlog

Suggest users who I have interacted with the most in the participant menu

Suggestion for the participant list to show teammates that the user has interacted with the most (i.e. have added as a participant in other conversations), instead of what today's list is actually based which is who they have recently assigned oth...
almost 2 years ago in Access - what's accessible or visible to whom in P3 0 Backlog

Email was read rule trigger

Give Front rules the ability to interact with the read receipt setting so that we can create automations around this product behavior
about 4 years ago in Rule trigger 1 Backlog

Media library / reusable blocks within knowledge base

Currently, there’s no media library to pull from shared files across the KB, so each article has to be adjusted and every image uploaded 1 by 1
9 months ago in Knowledge Base 0 Backlog

Warn users when emailing outside of domain

Have a warning banner appear alerting sender from sending a message when emailing an external email domain. Much like this gmail functionality: https://support.google.com/a/answer/7380041?hl=en
about 1 year ago in Compliance & security / Core Product Experience 0 Backlog

Keyboard shortcut: Tab to cc field

Would like to be able to move from the "To" field to the "cc" field with the tab key as opposed to having to switch over to mouse, click "cc" in order to open up the field, then click into cc field and type name. The more I can navigate through me...
about 1 year ago in Composer 2 Backlog

[tone] Custom tone with AI compose

Ability to modify existing tones with AI compose to align with how their company speaks, or have the AI learn their companies tone and make a custom tone. Ability to have a tone selected by default.
8 months ago in AI / AI angel (QA before sending) / AI compose 0 Backlog

Custom analytics dashboards

Visualize data in more ways than what we present in analytics today, E.g., be able to look at the same data set, but presented in a pie chart, bar graph, etc...
10 months ago in Analytics Widgets 0 Backlog

Notification or indicator for emoji reactions

No description provided
over 3 years ago in Notifications 1 Backlog