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Email was read rule trigger and condition

Give Front rules the ability to interact with the read receipt setting so that we can create automations around this product behavior
over 4 years ago in Rule trigger 2 Backlog

Add timestamp for the field "resolved_at" through APIs or exports

Today we need to get for each conversation what is the status and if status is resolve when it was resolved. Unfortunately we cannot retrieve this information using the end-point GET List Tagged Conversations or any other end-point. In addition we...
about 2 months ago in Core API 0 Backlog

Support Private Slack Channel Connections

My team and I loved front during our testing. But, front does not have the ability to import private slack channels which is a huge blocker for us.
over 1 year ago in Existing integrations 1 Backlog

From the sort by drop down, have the ability to sort by sender and subject rather then just newest

No description provided
over 2 years ago in P2 display - conversation list 2 Backlog

Company level views including Inboxes across workspaces

As an Admin, I want to create a View that includes inboxes from multiple different workspaces.
over 1 year ago in Core Product Experience 1 Backlog

Allow multiple accounts per contact

We have clients who own multiple businesses. It would be very useful if a single Contact could be associated with multiple Accounts. This would allow our Contacts organization in Front to better match reality.
over 2 years ago in Accounts Manager 0 Backlog

Dedicated "Merge conversations" permission

Ability to restrict "merge conversations"
8 months ago in Conversation/inbox permissions / Permissions 0 Backlog

Auto-capitalize first letter in a sentence

No description provided
over 4 years ago in Composer 0 Backlog

[accuracy] Improve suggested reply accuracy (inquiry detection, customer context aware ...)

No description provided
10 months ago in AI / AI suggested replies (auto draft) 0 Backlog

[channel] Support for Suggested Replies in Individual Inboxes

No description provided
8 months ago in AI suggested replies (auto draft) 0 Backlog