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Ability to use teammate groups or contact lists when inviting participants to a calendar event

No description provided
almost 4 years ago in Attendee management / Create New Event 3 Backlog

Use AI to generate Knowledge Base (KB) materials like FAQ or new articles

Use frequently asked questions from emails or conversations to generate an actual FAQ for the front Knowledge Base. Use email context to identify gaps in content and generate articles using AI.
over 1 year ago in AI / AI knowledge / Knowledge Base 0 Backlog

Request to Increase Recipient Limit for Sequences

For users with a dedicated SMTP server, please consider increasing the cap for sequence recipients beyond the current 200. This would provide a smoother experience and reduce the operational burden for users who regularly communicate with larger c...
over 1 year ago in Outbound/Sequences 0 Backlog

Log timeline activity on conversation subject being manually changed

My team spotted a couple of cases where the subject of a message did not align with the conversation subject; it turns out someone on the team manually edited the conversation subject. To make cases like this clearer, it would be useful to have a ...
4 months ago in P3 display 0 Backlog

Ability to configure location of the reading pane (main conversation view) to the bottom

Ability to reconfigure location of reading pane from the right to the bottom (similar to options in Outlook)
almost 2 years ago in Core Product Experience 1 Backlog

Sending voice messages in discussions and comments

No description provided
over 1 year ago in Comments / @ mentions / Internal discussions 1 Backlog

Manually Close / End a Front Chat conversation

As an operator / agent, I'd like to be able to "end" a chat with a customer. They can still start a new one.
about 1 year ago in Live Chat 0 Planned

Improved notifications when new Front Chat messages are received

Improvements to further differentiate Front Chat notifications from notifications for other channels like email
about 3 years ago in Live Chat 0 Already available

Create a calendar invite from an email and automatically put the people on the email as invitees

Would help anyone that needs to create a meeting related to or derived from an email
3 months ago in Calendar - other 0 Backlog

Google Task Integration.

Ability to add Google Tasks and get alerts on comments.
about 1 year ago in New integration requests 0 Backlog