ADD A NEW IDEA

All ideas

Showing 1481 of 1481

Allow users to split non-email conversations

For many third-party channels, messages and call logs tied to one contact thread in one long conversation, which can be messy for users. The ability to split these messages into new conversations will help to organize their communications better i...
4 months ago in Core Product Experience / Developer Platform 0 Backlog

Focused View

I would like all Spam and Unsolicited Emails to go into their own Folder. This would be very similar to Outlook's Focused view or Gmail's Tab called Promotions. FrontApp is all about team & personal productivity yet it's currently allowing in ...
4 months ago in Core Product Experience 1 Backlog

Turn off and on the "last time edited" from Knowledge Base

It would help in order to use the Knowledge Base as a FAQ page and show clients only the information, not when it was changed or added.
4 months ago in Knowledge Base 0 Backlog

Color code calendar events at acceptance

I have been using the color code feature to distinguish my meetings in my calendar by customer/audience in order to prioritize when I am double booked, however I cannot set these colors when accepting an invitation. It would be great if I had the ...
4 months ago in Core Product Experience / Schedule - manage your calendar 0 Backlog

Integration with 3CX - telephony system

3CX is a popular telephony solution, particularly in EMEA
4 months ago in Developer Platform 0 Backlog

Integrate Booking.com direct messages into Front

No description provided
4 months ago in New integration requests 0 Backlog

Ability to log email to multiple Salesforce contacts at same time

The Front Salesforce plugin is great for logging emails to SFDC on an ad-hoc basis! However, if you have multiple SFDC contacts on an email, you have to log the email to each of their SFDC profiles individually. It would be an amazing time-saver i...
4 months ago in Developer Platform / Plugins 0 Backlog

Ability for the chat widget to appear automatically on a website, rather than require a mandatory user click.

No description provided
4 months ago in Live Chat 0 Backlog

Display tags in Compose draft

It would be great if we could selected tags in the draft window. Distraction at times cannot be avoided and not everything can be summed up in one tag. When coming back to a draft there is no way to see which tags I have already added when I start...
4 months ago in Core Product Experience 0 Backlog

Integration with Atriis, Aimendo (Travel Specific)

https://www.atriis.com/ https://tmc2staging.portal.azure-api.net/signup https://aimendo.com/bot_squad Aimendo would work in integration with a tool like Atriis so that: Email comes in from client saying “ I need to travel out on the 18th March to ...
4 months ago in New integration requests 0 Backlog