All ideas

Please make it possible to create personal rules for team inboxes (like tagging for yourself)

Dear Front Community, As an operations tool administrator, I periodically need to identify and remove blocked user accounts from our system. To streamline this process, I am requesting a feature enhancement for our application. Specifically, I ...

Similar to Custom GPTs by Open AI, it would be great if we could upload our product manuals, price lists, and other literature in PDF form to inform email Suggested Replies.

When using Front I would like to track my actions with an logbook. Today I unfortunately archived 1 mail to many and to search back this archived mail is quit a challenge. An logbook with all action took per user (maybe admin oversight on all user...

Ability to start a new conversation by composing an outbound Telegram message from Front. Currently, the Telegram channel only supports replying to inbound messages.

I want to be able to view full customer conversation history. Our phone system has their number and dumps those sms transcripts into our email inbox. If shopify had synced the contacts with front contacts, then this would work perfectly!

Currently, the listMessages method in the Plugin SDK only lists the messages visible to the user, rather than all messages in a conversation.Although there is a workaround to use the Core API to list messages in the conversation instead, this is n...

Enable weekends as an option in the Do Not Disturb schedule so that users will not receive notifications throughout the weekend.

Today we need to check analytics views one by one to track scheduled reports.The customer is asking for a single view to track all scheduled reports.

Allow customers to book times with you below 15 minutes (a 10 minute meeting for example)