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Skip a rule if the activity (trigger) is API-created rather than human created

As an Admin, I want the ability to add a rule condition that stops a rule from running if it's triggered by an API rather than human creation.
over 2 years ago in Workflows 0 Backlog

Ability to customize font size

No description provided
over 3 years ago in Mobile 1 Backlog

Salesforce Admin - Update Configuration for Teammate Groups

Basically an addition to the 'Save for all' button on the admin view for the SFDC plugin that would allow you to save for a specific team, or teammate Group https://help.front.com/t/q529hj/how-to-enable-and-use-the-salesforce-integration#customizi...
over 2 years ago in Existing integrations 0 Backlog

Personal rules for team inboxes

Please make it possible to create personal rules for team inboxes (like tagging for yourself)
over 2 years ago in Workflows 0 Backlog

Telegram Channel — support composing new inbounds (not just replying)

Ability to start a new conversation by composing an outbound Telegram message from Front. Currently, the Telegram channel only supports replying to inbound messages.
over 2 years ago in Existing integrations 0 Backlog

Sync Shopify Customers as Front Contacts

I want to be able to view full customer conversation history. Our phone system has their number and dumps those sms transcripts into our email inbox. If shopify had synced the contacts with front contacts, then this would work perfectly!
over 2 years ago in Contacts 1 Backlog

Visual form builder

Offer the ability to quickly design contact forms using a drag-and-drop editor in Front and embed them on a website
over 2 years ago in Other channels 0 Backlog

Plugin SDK — ability to list all messages in a conversation

Currently, the listMessages method in the Plugin SDK only lists the messages visible to the user, rather than all messages in a conversation.Although there is a workaround to use the Core API to list messages in the conversation instead, this is n...
over 2 years ago in Plugins / SDK 0 Backlog

Do not disturb on weekends

Enable weekends as an option in the Do Not Disturb schedule so that users will not receive notifications throughout the weekend.
over 2 years ago in Core Product Experience 0 Backlog

Display favicon from each sender in conversations list

Display domain favicons from senders in the list of conversations.
over 2 years ago in Core Product Experience 0 Backlog