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[scale] Allow multiple AI tagging rules to be applied to one inbox

I would like to be able to AI tag messages by topic and sentiment in one inbox.
8 months ago in AI / AI tagging 1 Backlog

Microsoft To Do Integration

Integration with Microsoft To Do similar to the existing Asana or Todoist integrations.
about 2 years ago in New integration requests 0 Backlog

Merge conversations with mixed types (eg. email and Front forms)

Unfortunately, there isn't currently a way to merge conversations when one is started as a form submission, and the other was started via email. The conversations have different "types" and are not compatible for merge, and we'd like to be able ...
about 2 years ago in Core Product Experience 2 Backlog

Display optional calendar invitees as optional on the calendar event

Like in Outlook or Gmail, make Front calendar invites show who's required/optional on calendar invites.
almost 2 years ago in Calendar View 0 Backlog

Application Webhook: Send notification on Webhook Invalidated

In a case where my Application Webhook fails to respond successfully, it will be disabled automatically (see https://dev.frontapp.com/docs/application-webhooks#retries ) It would be beneficial for me as a developer to receive a notification when t...
4 months ago in Partner Integrations 1 Backlog

Allow admins to bulk-set preferences

Allow admins to bulk-set preferences across a company. CSV template upload would probably work best and would not require a complex UI.
25 days ago in Admin Experience 0 Backlog

Select channel when replying or forwarding with rules

Ability to change the channel used when replying or forwarding with rules. This useful when a conversation moves around multiple inboxes with different channels.
about 4 years ago in Auto-reply 1 Backlog

Default channel per inbox

Currently, each teammate can configure their default channel, and this will apply to every inbox. However, teammates may need the default channel to change depending on which inbox the conversation belongs to or is currently being viewed. We can s...
almost 3 years ago in Default channel management 6 Backlog

Ability to propose a new time & accept/decline proposed times for a calendar event

No description provided
almost 4 years ago in Managing/Updating Events 0 Backlog

View-only Front license

Some admins want to invite colleagues to Front to be able to view or comment on conversations, but don't want to purchase a full Front license for them. Could we introduce a new category of cheaper license that allows more users to have view-only ...
over 1 year ago in Teammate management 1 Backlog