All ideas

Showing 1688

Add contact notes to dynamic variables in rules

When a request comes in from a known content it would be nice to extract the notes from a contact and paste them into the conversation as a comment so all context stored in a Contact is immediately viewable by the agent. It would save time clickin...

almost 2 years ago in Smart rules 0 Backlog

2 VOTE

Ability to resize left nav bar in Admin Settings

From Admin Settings, I cannot view the full workspace name. I'd like the ability to either re-size p1 in Admin Settings or be able to view the full workspace name.

almost 2 years ago in Core Product Experience / Settings 0 Backlog

2 VOTE

Allow a {{dynamic variable}} to display multiple items, 1 per recipient

For example, if I send an email to 10 people with {{first_name}}, the variable will fill out the first name for each contact in the recipient list.

almost 2 years ago in Message templates 0 Backlog

1 VOTE

Personalized Calendar Links

When sending a calendar link to a recipient, it would be nice (since this could be a 1 to 1 conversation) to personalize it so their name and email address are already populated, no need to send a generic 'link' where they then have to input their...

11 months ago in Schedule - manage your calendar 0 Backlog

2 VOTE

Allow for multiselect in custom field dropdown

No description provided

almost 2 years ago in Contacts 0 Backlog

2 VOTE

Ability to filter specific contacts from several different lists to send an email to

For example if I had list A and list B and I wanted to quickly send an email to only the contacts that were on both lists, that would be extremely helpful to our team.

almost 2 years ago in Contacts 1 Backlog

2 VOTE

Receive daily email with the day's agenda from Front Calendar

Receive an email with the day's agenda

almost 2 years ago in Calendar View 0 Backlog

2 VOTE

Shareable "message link" in the URL bar

Option to see shareable "message link" in the URL bar as Standard. I would appreciate it, because I often create backlinks between conversations. I often use the "save to notion" extension and it uses the URL, that is shown in the Browser

almost 2 years ago in Core Product Experience 0 Backlog

2 VOTE

Log messages as emails to Hubspot, not Notes

At the moment, emails are only added as Notes within HubSpot - not as actual copies of the emails received from contacts - which can be altered after the fact & easily skew reporting.

almost 2 years ago in Existing integrations 0 Backlog

1 VOTE

Make UNC-Paths clickable

Make clickable links to UNC-paths, starting with \\ just like normal Website-Links \\myfileserver\folder1\folder2

11 months ago in Core Product Experience 0 Backlog

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