All ideas

Showing 1683

32 VOTE

Microsoft To Do Integration

Integration with Microsoft To Do similar to the existing Asana or Todoist integrations.

almost 2 years ago in New integration requests 0 Backlog

30 VOTE

Display optional calendar invitees as optional on the calendar event

Like in Outlook or Gmail, make Front calendar invites show who's required/optional on calendar invites.

almost 2 years ago in Calendar View 0 Backlog

4 VOTE

Manually triggered auto replies should be accounted for in metrics

As a support manager, I want that manually triggered automated messages are taken into account in analytics, so that my teammates' work is represented accurately

3 months ago in Metrics 0 Backlog

61 VOTE

iMessage / Apple Business Chat Channel integration

Ability to integrate iMessage Business Chat as a channel in Front.

over 3 years ago in New integration requests 1 Backlog

30 VOTE

The ability to pin an email at the top of an inbox

The ability to pin an email at the top of an inbox, similar to how you can "pin" an @mention comment. We have an employee working around this and snoozing an important email for a couple of minutes, so it appears at the top of his inbox. This can ...

almost 2 years ago in Core Product Experience 5 Backlog

8 VOTE

[scale] Allow multiple AI tagging rules to be applied to one inbox

I would like to be able to AI tag messages by topic and sentiment in one inbox.

6 months ago in AI / AI tagging 1 Backlog

61 VOTE

Audit trail for admin activity

Provide visibility on actions taken by admins, to help teams work cohesively together. View historical activity when resources have been created, edited or deleted Rules Contacts Channels Inboxes Roles Teammates Teammate Groups Company settings Fe...

almost 4 years ago in Admin audit trail 2 Planned

30 VOTE

Ability to add / install custom fonts

Please add the ability to add / install custom fonts in order to support corporate branding, specific design/format needs, and more.

almost 2 years ago in Core Product Experience 5 Backlog

3 VOTE

Multi-select dropdown field type for teammate answers in macros

Allow multi-select dropdown prompt type as a teammate answer option in macros, so that teammate can select multiple values in the dropdown.

2 months ago in Macros 0 Backlog

6 VOTE

[core] AI tagging suggestion mode

No auto-tag, but being able to see the suggestions so the team can validate before tagging

5 months ago in AI / AI tagging 0 Backlog

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