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Dynamic Objects: "Only identify text patterns in messages" Option

Include option to:"Only identify text patterns in messages" Reduces spam in comments when users do not need the context every time the ID is mentioned.
about 1 year ago in Dynamic objects 0 Backlog

Slack plugin to support private workspaces

Add a Front widget to private Slack channels to allow Front to see content and users in private channels
almost 2 years ago in Existing integrations 0 Backlog

Allow user to customize what messages are logged to Salesforce

I'd like to curate what emails are logged to salesforce. For example, we don't want to log internal only messages or calendar updates.
almost 2 years ago in Existing integrations 1 Backlog

List Picker Message Support for Whatsapp

List Picker Message Support for Whatsapp. Currently we do not support and they do not get imported as a result.
about 1 year ago in WhatsApp 0 Backlog

Ability to send discussions later

Same sort of feature that is available for sending email messages later but would like to see it done for the Front discussions between team members.
almost 2 years ago in Internal discussions 1 Backlog

Permission to create / edit /delete chatbots

I would like to assign a team member to handle chatbots, without being an admin. That way the a communications officers can handle and tweak the chatbot algorithm and function.
8 months ago in Admin Experience / Live Chat 0 Backlog

Duplicate existing Dynamic Object

I have an existing Dynamic Object that I want to duplicate because I want to create many DO with similar configuration with small differences between them. That would be nice to have.
about 1 year ago in Dynamic objects 0 Backlog

ChatGPT for Search: answering a question instead of accessing a conversation

Description: Today, searching gives me access to a list of conversations. I then need to read the right conversation to find what I actually searched for. It can be things like a specific order number, a customer support answer, a price, a contact...
almost 2 years ago in Search 1 Backlog

Enforce SFDC picklist dependencies

Picklist Dependencies aren’t enforced (the fields show all options rather than those controlled by Record Type or the applicable ones based on the options selected in other fields) – high priority for data quality.
almost 2 years ago in Existing integrations 0 Backlog

Distinct notifications for chatbot conversations

It would be helpful to create an alert specifically for when somebody has used the bot to submit a query. At the moment, the alert applies to any message received (i.e. email) and ideally we just want to know if it is somebody using the bot/ chat ...
almost 2 years ago in Chatbots 0 Backlog