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Updating metadata in context links

Currently, the metadata for a context link is only updated when it is created ("encountered in a message or comment"). This means that dynamic data like order status, shipping ETAs, shipping status etc is likely to be out-dated and wrong. Having t...
over 1 year ago in Developer Platform 0 Backlog

Duplicate existing Dynamic Object

I have an existing Dynamic Object that I want to duplicate because I want to create many DO with similar configuration with small differences between them. That would be nice to have.
11 months ago in Dynamic objects 0 Backlog

Quote comment support on mobile

No description provided
over 1 year ago in Comments / @ mentions / Mobile 0 Backlog

Allow admins to disable Report Phishing option

Typically a "Report Phishing" button is a cybersecurity function that goes to the IT team or Security team or a 3rd party cybersecurity partner. Currently, the report phishing button only reports to Front. Requesting the ability to turn this off.
over 1 year ago in Resource access settings 1 Backlog

[context] Enable Uploading or Linking of PDFs to inform Suggested Replies

Similar to Custom GPTs by Open AI, it would be great if we could upload our product manuals, price lists, and other literature in PDF form to inform email Suggested Replies.
6 months ago in AI / AI suggested replies (auto draft) / Knowledge Base 0 Backlog

Audit trail / action logbook

When using Front I would like to track my actions with an logbook. Today I unfortunately archived 1 mail to many and to search back this archived mail is quit a challenge. An logbook with all action took per user (maybe admin oversight on all user...
6 months ago in Admin Experience 0 Backlog

Mastodon channel support

No description provided
almost 2 years ago in New integration requests 0 Backlog

Keep 1 pinned comment in the email view at all times

When you make a new comment, it shows on the email "feed" (the section between the opened email and the left sidebar where all the emails are), but when someone replies, the comment disappears from the "feed". You can still find it if you open the...
almost 2 years ago in Core Product Experience 1 Backlog

[context] Customizable templates for AI compose

When using AI compose, I want to have more granular control over the template, including whether or not to include a closing signature.
over 1 year ago in AI / AI compose 0 Backlog

Language support: Polish

Grammar checking in emails in Polish. Autocorrection working the same as in gmail. The whole system translated to Polish
over 1 year ago in Client Platform 0 Backlog