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Ignore merge suggestion

Ignore the 'merge' suggestion when it's not appropriate to combine emails. Not being able to ignore causes accidental email merges which causes bigger issues with the threads.
5 months ago in Core Product Experience 0 Backlog

Restrict Custom Apps to Specific Workspaces

We have created several custom apps tailored to specific teams within our organization. However, we are currently unable to limit these apps to specific workspaces, so they are applied companywide. This has led to some confusion and frustration am...
5 months ago in Admin Experience / Developer Platform 0 Backlog

Hide CSAT links on WhatsApp conversations

Hide survey links sent in Whatsapp conversations to prevent teammates from filling out the CSAT survey for themselves.
over 2 years ago in CSAT 0 Backlog

WooCommerce integration

No description provided
over 4 years ago in New integration requests 0 Backlog

Change sender line name back to my actual name instead of "Me"

It is very difficult to find emails when they are all listed as "Me". Can we please change them back to the name?
over 2 years ago in Core Product Experience 0 Backlog

[measure] See how many "AI Compose" requests someone has made per day

Under AI Compose and it says that each teammate is limited to 200 requests per day. It would be good to have a way for the teammate to see how many requests they’ve made in a day. That way they can be responsible for keeping an eye on that to make...
5 months ago in AI / AI tracking / New metrics 0 Backlog

PipeDrive CRM sync

Integrate PipeDrive with Front
about 3 years ago in Developer Platform 0 Backlog

Ability to log emails to Hubspot deals, not just contacts

Essentially make it work the exact same as the Gmail HubSpot plugin.
over 2 years ago in Existing integrations 2 Backlog

API-triggered transitions for conversation stages

No description provided
over 1 year ago in  1 Will not do

Be able to edit custom field in mobile app

Right now we are unbale to update custom fields in the mobile app. It would be great to be able to do this, especially for teams that work around the clock and on the go.
11 months ago in Core Product Experience / Custom fields 0 Backlog