All ideas

A customer requested that dates be collectible in chatbots as their business revolves around booking reservations.

Start a draft from rules that can be reviewed by humans and sent later.

Description: When I search for a contact, a tag, etc. the suggestions are matching my query but they are not always the most relevant ones.

As a developer, I would like to create a "Send to <my-integration>" rule action. Today it's possible to create an Application Webhook to subscribe to all events in an account of a given type (this is great for use cases like logging metrics ...

Add a new permission for managing shifts that can be added inside a custom role. This enables teammates other than full Workspace admins to manage shifts.

On the '3-dot' menus on both a conversation and a message, please add an new option: "Create new linked conversation" What I would like to happen after selecting "Create new linked conversation" is: Front opens the standard Composer User composes ...

Description: The advanced Search builder is here to help write a search by filling specific fields like: From, To, Subject, Body, Status, Tag, and Account. Request: Add filters like: "searching in attachments", "has an attachments", "context links...

Currently, Front Chat messages are sent to chat visitors by default when an agent presses "enter" when typing a response. We'd like to allow agents to choose whether "enter" creates a new line or sends the message.

The "Forward conversation" action cannot use message template. It would be very helpful to support it.

So it's faster and easier to find a result without calendar updates cluttering the results set.