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Keyboard shortcut: collapse conversations

I'd love a keyboard shortcut to collapse conversations. (And/or a button that's not hidden instead of dropdown list.) Also, and I know this is SUPER granular, the ability to specify that it keeps the final email open (instead of collapsing ALL ema...
about 2 years ago in Collaborate - work together seamlessly / Core Product Experience / Keyboard shortcuts 0 Backlog

Ability to toggle date format for snooze to non-US

To be able to set it to dd-mm-yy or mm-dd-yy
over 2 years ago in Snooze 2 Backlog

Display upcoming SLA breaches in the Live Dashboard

No description provided
11 months ago in Insights 0 Backlog

New default channel option: Dynamically select channel based on inbox currently being viewed

If the 'Default channel' preference is left blank, the default channel selected for a new conversation is dynamically selected based on the inbox currently being viewed. This is a useful behaviour, but it is fairly blank since it is only applied i...
about 2 years ago in Default channel management 0 Backlog

[context] AI Compose with attachments

Allowing AI compose to have context with attachments, including PDFs.
about 1 year ago in AI / AI compose / Attachments / Compose - write efficiently with quality 0 Backlog

Notifications on app being disabled

As a partner developer, I need to know when a user disables my app in the Front UI. It would be helpful to receive a webhook notification on these events so I can handle appropriate actions on the disable event within my backend. Looking for somet...
7 months ago in Developer Platform / Existing integrations / Partner Integrations 0 Backlog

A centralized team calendar for a shared inbox

No description provided
almost 3 years ago in Cal Collaboration 0 Backlog

CSAT: hide comment

Hide comments from teammates (while still recording results).
over 3 years ago in CSAT - journey 1 Backlog

Channel setting: reply-to header

Allow to set a value to the reply-to email header when creating a new email - at least when we create that email through api : https://www.getresponse.com/help/reply-to-field.html
9 months ago in Admin Experience / Core API 0 Backlog

Ability to expand and collapse the all-day events section on the calendar to view more than 3 all-day events at once

Today you can only see 3 all-day events at a glance per day. It is not obvious that users need to scroll to see the rest of the all-day events on that day. Suggestion to expand and collapse the top section.
almost 3 years ago in Calendar View 2 Backlog