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Ability to initiate 1:1 WhatsApp conversation with more than one person at a time

No description provided
11 months ago in Existing integrations 0 Backlog

Add feature to see members of a distribution list

Please add the ability to see members of a distribution group. I understand that distribution groups are fundamentally opposite to how Front works, but only a small portion of our compant uses Front, so we still use distribution groups. Consequent...
11 months ago in Accessing / Organizing Data / Triage - get to inbox 0 0 Backlog

Grammarly support in the Message Templates editor

Allow for using Grammarly when creating and editing Message Templates in Settings.
over 1 year ago in Message templates 0 Backlog

Offline composing on mobile

No description provided
almost 2 years ago in Mobile 0 Backlog

Customize timing when Front Chat transcript is sent to chat visitors

Introduce setting to change time a chat transcript is sent to visitors with no reply from 5 minutes to another timeframe.
almost 2 years ago in Live Chat 0 Backlog

Export message templates to CSV

Provide an overview off all message templates when doing housekeeping and auditing. This could be a global export and/or per-Workspace.
about 1 year ago in Admin Experience 1 Backlog

Zoom Phone channel integration

No description provided
over 3 years ago in New integration requests 2 Backlog

Send event reminder emails to guests who book from scheduling links

For attendees who sign up from my scheduling link, send automated email reminders to them ahead of the meeting.
about 2 years ago in Attendee management / Scheduling Links 1 Backlog

Dedicated "View edit" permissions

Have permissions specific to create/edit/delete Views.
10 months ago in Admin Experience / Resource management permissions 0 Backlog

Conversation custom fields in Analytics

Ability to filter in analytics by conversation custom field (similarly to tags)
8 months ago in Analytics - filters - New filters / Analytics areas / Analytics Filters & Dates / Analytics Functionality / Custom fields 0 Planned