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Custom Variable for Template

It'd be great if we could add a blank field as a variable for the user to fill in, instead of a pre-generated field. This is something Yesware and Zendesk have
almost 2 years ago in Core Product Experience 0 Backlog

Language support: Thai

No description provided
12 months ago in Native features 0 Backlog

Read Emails Aloud - Play Emails

Our team used to use the "Play Emails" feature in Outlook where Outlook would read the text of an email aloud over audio to the user. This would help them with making sure sentences flowed and they didn't miss any major talking points. It was also...
12 months ago in Native features 0 Backlog

Ask where to save each file before downloading

Hi, I think it would be nice to have the option to be asked where each file will be saved before downloading, like google chrome does.
almost 2 years ago in Other (CPX) 0 Backlog

Expose Conversation Seen information for teammates via the API

Would like the addition of an API endpoint for Conversation/Message opened. This datetime is briefly referenced in the Analytics Report for Handle Time. This would be useful, in at least one way, for capacity analysis by measuring how much time a ...
almost 2 years ago in Developer Platform 0 Backlog

Remove Twitter and Twitter DM as a default field for a Contact

Twitter is pretty much a redundant platform and these default fields for a Contact are unnecessary clutter for the vast majority of Contacts.
almost 2 years ago in Contacts 0 Backlog

Click to call numbers on mobile

The ability to click a phone number in the mobile app, Android or IOS, that opens the phone app to dial the number.
almost 4 years ago in Mobile 0 Backlog

Add Tags as a new field in the composer (i.e. To, CC, BCC, Subject, Tags)

Could you please move the Tags in the message composer UI to facilitate the use of TAB to add tags? Meaning that after entering the "To" field into the composer field, you'd be able to TAB to the tags and more easily add a tag to an email.
almost 2 years ago in Composer 0 Backlog

Microsoft Bookings integration

Would allow teams to use Microsoft Bookings within Front.
almost 2 years ago in New integration requests 0 Backlog

Ply.io Integration

Ply.io is incredibly powerful and would supercharge Front! Users will be able to automate workflows and significantly reduce manual work and app switching and copy pasting. They could set up buttons, triggers, and actions to automatically create t...
almost 2 years ago in New integration requests 0 Backlog