All ideas
Sort by:
Trending
Status:
Already available
Showing 1902
2
VOTE
Help Center: Support control over rel attributes in Links
Any links in my Help Center articles have a rel="noopener noreferrer nofollow" attribute. This is fine when linking out to external resources, but when linking to other articles in my help center, or my own domain properties, I would prefer to omi...
0
Backlog
76
VOTE
3
VOTE
24
VOTE
Add "Time of the day is" as Rule Trigger
The existing time criteria all exist as conditions to rules rather than triggers. For an overnight coverage use case it would be extremely helpful to have a time-based trigger be capable of taking action on a conversation. "When the clock strikes ...
3
Backlog
2
VOTE
40
VOTE
36
VOTE
"Vacation responder" for internal @mentions in comments
When I'm out of office for an extended time I set a vacation responder for emails. It would be helpful to enable the same thing for cases where a teammate @mentions me in an internal comment. Having a "comment vacation responser" could allow the s...
1
Backlog
40
VOTE
19
VOTE
36
VOTE
Option to have view number counter display all conversations (instead of just open conversations)
It would be amazing if there were a way to (when we're setting up a new Public Tag/Custom View/View) to have the number counter show all conversations with that tag, not just open ones. We are starting to heavily use public tags/custom views a way...
2
Backlog