It would be amazing if there were a way to (when we're setting up a new Public Tag/Custom View/View) to have the number counter show all conversations with that tag, not just open ones.
We are starting to heavily use public tags/custom views a way to pass tasks around our global coverage, and currently we need to do some workarounds to make sure that conversations stay open so they number appears. Having a way to set a Public Tag/Custom View/View to "everything with this tag" would make thing incredibly easier.
This would great for private tags, too. So, if there were a setting on the tag that allowed you to switch between:
Count open conversations
Count all conversations