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Restricting Context Links by Workspace

Context links today apply across every workspace/ department. Other depts e-mails are sorted differently and read in a different way and the link being applied universally is not ideal. Would like the ability to modify context links to have a more...
over 2 years ago in Core Product Experience / Links 0 Will not do

Jump to first email in conversation

Have an easily accessible button to jump to the top of a conversation
about 3 years ago in P3 display 3 Backlog

Minimize Drafts like Gmail

Is it possible to minimize email drafts in the main inbox view to copy and grab other information from my calendar, other emails, etc? This is a great feature in Gmail to be able to pop back and forth quickly as you piece your email together from ...
almost 3 years ago in Core Product Experience 6 Backlog

Autocomplete text in composer (predictive text)

Capabilities for predictive text when composing an email
over 3 years ago in Composer 0 Backlog

Ability to use chatbots across multiple live chat channels (e.g., SMS & WhatsApp)

Currently chatbots are only available for Front Chat. We would like to use chatbots across other channels like SMS and WhatsApp as well.
over 2 years ago in Chatbots 1 Backlog

Merge chat conversations

Can Front support merging chat conversations? It is only possible, right now, to merge emails and tweets.
about 2 years ago in Front Chat / Merge / privacy leaks / threading 0 Backlog

Ability to export analytics' custom report

No description provided
3 months ago in Exports, API and connectors 0 Backlog

Applying different filters on each graph in the custom report

That would allow side by side comparisons on inboxes or other criteria instead of only timeline
3 months ago in Customization 0 Backlog

Display chat metadata like location, IP address, browser, device type etc.

No description provided
about 2 years ago in Front Chat / Live Chat 1 Backlog

CSAT link expiration

Set a duration after which the survey is not accessible
over 1 year ago in CSAT 1 Backlog