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Don't count throttled API calls against API rate limit

It seems to me like counting throttled API calls against our API call limit is punitive and the root cause for these snowballing outages. This is compounded by the fact that we are relying on Zapier for these api calls and can't finely control the...
almost 2 years ago in Core API 0 Backlog

Custom HTTP authorization headers for servers

We’re trying to create Dynamic Objects in Front using information from Okta and to use their API, the HTTP Authorization header needs a custom prefix (SSWS) https://developer.okta.com/docs/reference/api/users/#get-user-with-login. Can we please ge...
almost 2 years ago in Developer Platform 0 Backlog

Add import from URL for HelpDocs knowledge bases

No description provided
almost 2 years ago in Knowledge Base 1 Backlog

Copy only required parts of DNS record for users

It's confusing + bad UX for users to have to follow these specific instructions when copy + pasting DNS settings. Ideally, the "copy" option would be able to grab only the parts of the record that are needed. The current setup adds additional work...
6 months ago in Login and SSO settings 0 Backlog

Send to Slack rule action: customizable content

Customize content of the Slack message when using the Send to Slack rule action.
almost 3 years ago in 3rd party / Rule actions 0 Backlog

Instagram - add link to DM conversation or user profile on Instagram

There are some features of Instagram DMs that can’t be used from Front (certain types of attachments, stickers, etc.). Additionally, message history is not currently imported in this integration. For these reasons, it’s sometimes necessary to view...
almost 2 years ago in Existing integrations / Other channels 1 Backlog

Manage an individual teammate's Group membership

An admin can view which teammate Groups a given teammate belongs to, but it can only be edited from the teammate Groups. This means that I want to add a user to multiple teammate Groups I must navigate to each one.
over 3 years ago in Teammate Groups 0 Backlog

Forwarded messages from Front viewable in the Sent

We have rules that FWD to another email address, but you can't see that FWD in the sent items inbox.
almost 2 years ago in Core Product Experience / Rule actions 3 Backlog

Ability to include dynamic variables in scheduling links

Have the scheduling link URL be customizeable with variables
over 3 years ago in Scheduling Links 0 Backlog

Change order of team workspaces

Ability for users to reorder Team workspaces in their sidebar
almost 5 years ago in P1 navigation - left pane 1 Backlog