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Hubspot integration - Log conversation as one e-mail chain in Hubspot

Currently, when logging a conversation in Hubspot through a rule every message is logged as a different message.Would be nice to be able to log them as a single conversation.
over 2 years ago in Existing integrations 1 Backlog

Manage an individual teammate's Group membership

An admin can view which teammate Groups a given teammate belongs to, but it can only be edited from the teammate Groups. This means that I want to add a user to multiple teammate Groups I must navigate to each one.
about 3 years ago in Teammate Groups 0 Backlog

More Granular Permissions for Moving Messages

Hi! I'd like to be able to restrict moving messages between workspaces. For example, I have an IT workspace that I'd rather users in my Production workspace not be able to move things to. There may also be inboxes in a workspace that people should...
almost 2 years ago in Increase granularity of admin permissions / Permissions / Workspaces 1 Backlog

Exclude Tags from Views

Currently, creating a view allows you to include certain tags within the view, but does not present an opportunity to exclude specifics tags. Excluding tags can be useful in a scenario where you want to view the majority of content, with only a fe...
over 2 years ago in Tags 0 Backlog

Copy & paste code blocks in composer with proper formatting

Ability to insert a block of code in an email body correctly either through copy pasting.
about 3 years ago in Composer 1 Backlog

Ability to include dynamic variables in scheduling links

Have the scheduling link URL be customizeable with variables
about 3 years ago in Scheduling Links 0 Backlog

Application Webhooks Private Inbox Scope

Right now application webhooks are restricted to the shared inbox scope. It would be nice if the scope could be extended to include private inboxes.
6 months ago in Developer Platform 0 Backlog

Identify the different linked mail to your original

When you have an original conversation with different links, a little marker so you can identify exactly what is the purpose of the step of the process of what you are working on.
6 months ago in Core Product Experience 0 Backlog

Copy teammate groups when using "Clone settings from an existing teammate"

Be able to clone a teammate's teammate groups when inviting a new teammate and using the "Clone settings from an existing teammate".
6 months ago in Admin Experience 0 Backlog

Satisfaction metric: bad to good ratings

As a support leader, I want to flag when my team was able to improve the relationship
11 months ago in CSAT 0 Backlog