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5
VOTE
Create a 'split screen' view where a discussion shows up next to an email thread
Would enable conversation in a much easier way, without internal communications being buried in the email thread as they currently are (when it is very easy to miss internal updates or requests if they are buried by emails).
0
Backlog
2
VOTE
Allow easy swapping between primary and redirect domains in KB domain settings
Right now it's not currently possible to easily change a domain from primary to redirect in the KB Domains settings tab. You have to delete domains and then add them back in a specific order to ensure they are either redirect or primary which is a...
0
Backlog
3
VOTE
Configure tab settings in Views (Unassigned/Assigned vs Open)
Personal and Shared views only show an "Open" tab when it has a filter for an assignee. Otherwise, it uses the "unassigned" / "assigned" setting. It would be nice to set the inbox tab setting manually for each view, since the counter next to the v...
0
Backlog
9
VOTE
5
VOTE
5
VOTE
Make chat window smaller when browser is not on full screen mode
When customers are not using our website on full-screen mode, the current chat box will expand & take up their entire page. Previously, the chat box would only show up in a smaller screen on the bottom right corner. We'd like this small chat b...
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Already available
2
VOTE
5
VOTE
2
VOTE
5
VOTE