ADD A NEW IDEA

All ideas

Showing 2086

Add existing Tags to import message endpoint

When using https://api2.frontapp.com/inboxes/[inbox id]/imported_messages endpoint, enable the ability to add existing tags, not only new one
6 months ago in Core Product Experience 0 Backlog

Create the ability to pin a tag

My customer, Rubil, from UNF requested a feature idea to be able to "pin" certain tags so that they show at the top of the tag dropdown when manually adding a tag to a conversation
about 1 year ago in Tags 0 Backlog

Ability to emoji react to emails

It would be cool if we could react to emails with emojis such as how we can react to comments.
about 2 years ago in Collaborate - work together seamlessly / P3 display 0 Backlog

Limit number of meetings that can be created in a week via scheduling link

No description provided
about 3 years ago in Scheduling Links 0 Backlog

Improved API support for bulk or batch imports/updates of resources

As an API user, the ability to create batches of resources, specifically Tags and Contacts, would be very helpful. I regularly hit my API rate limit when trying to migrate large groups of Contacts into Front
over 2 years ago in Developer Platform 0 Backlog

Export teammates to CSV

Provide an overview off all teammates when doing housekeeping and auditing. This could be a global export and/or per-Workspace.
about 2 years ago in Admin Experience 0 Backlog

Integrate chatbot with API

Integrate chatbot with API so we can automate lookups to external databases. Ex) Automate lookups like appointment time, enter a zip code to find store locations, etc.
about 2 years ago in Chatbots 0 Backlog

Adding GIFs to Knowledge Base Articles

We would love to have the option to add GIFs to our Knowledge Base articles. An option similar to the already existing one in the Discussions chat field would be an amazing addition.
about 2 years ago in Knowledge Base 0 Backlog

Create a 'split screen' view where a discussion shows up next to an email thread

Would enable conversation in a much easier way, without internal communications being buried in the email thread as they currently are (when it is very easy to miss internal updates or requests if they are buried by emails).
over 2 years ago in Core Product Experience 0 Backlog

Display spam folder counter

Allow for a user to see a count on Spam mail.
over 2 years ago in Core Product Experience 1 Backlog