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[context] Enable Uploading or Linking of PDFs to inform Suggested Replies

Similar to Custom GPTs by Open AI, it would be great if we could upload our product manuals, price lists, and other literature in PDF form to inform email Suggested Replies.

about 2 months ago in AI / AI suggested replies (auto draft) / Knowledge Base 0 Backlog

1 VOTE

Audit trail / action logbook

When using Front I would like to track my actions with an logbook. Today I unfortunately archived 1 mail to many and to search back this archived mail is quit a challenge. An logbook with all action took per user (maybe admin oversight on all user...

about 2 months ago in Admin Experience 0 Backlog

21 VOTE

Notion integration

No description provided

over 3 years ago in New integration requests 1 Backlog

9 VOTE

Ability to create rules with the API

No description provided

over 1 year ago in Core API 0 Backlog

2 VOTE

Add Holidays to Business Hours

It would be great if we could add National Holiday closures as part of our company business hours.

4 months ago in Admin Experience 0 Backlog

6 VOTE

Allow disabling calendar notifications

This idea is related to https://front.ideas.aha.io/ideas/PRD-I-4204 from a technical perspective, but would solve a different 'problem'. I don't use Front's calendar. We have the - very cool - Notifications section in our profile to control the no...

12 months ago in Event notifications 0 Backlog

6 VOTE

Ability to add the same article to multiple different categories in Front KB

Today, you can only add an article to a single category. This request would allow us to add the same article in various different categories in case it is relevant to multiple themes.

12 months ago in Knowledge Base 0 Backlog

8 VOTE

Faster search indexing

Situation: I sometime do an action and immediately search for it (like I add a tag to a conversation, or I use the quick archiving action on the search results) Challenge: When I take an action on a conversation (like tagging, archiving...) I need...

over 1 year ago in Filters / Tech - Search performance 0 Backlog

8 VOTE

Improve pinned comment visibility

Pinned comments are displayed with the small grey icon in the P3 header and in the timeline but look like normal comments. It would be useful if they stood out more.

over 1 year ago in Comments / @ mentions 2 Backlog

9 VOTE

@ Mention activity view or notification center

I am hoping it would possible to build-in a notification center that would house all activity where I am (or users) @ mentioned. If this is not possible, modifying rule limitations to expand across all inboxes I have access to, to apply a custom p...

over 1 year ago in Notifications 2 Backlog

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