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Multiple tabs for desktop app

This would be especially useful for creating rules. To create rules you have to grab info from messages (subject, sender info etc) and without the ability to create tabs, you have to constantly go back and forth which can be tedius.
over 1 year ago in Native features 0 Backlog

Improve look & feel of the Front Knowledge Base

When you vote, please specify which one(s) of the below you are interested in. Please also feel free to add new ones via comments. customize color of site header beyond just light and dark adjust grid layout / density of categories custom icons in...
about 1 year ago in Knowledge Base 2 Backlog

Allow a conversation to remain assigned if moved to a different team inbox

When moving a conversation to a new team inbox, it is currently unassigned, even if the assignee is part of that team inbox. This is not ideal in situations where either it just needs to be moved, but not reassigned to another person, or more spec...
over 2 years ago in Core Product Experience 7 Backlog

Access "Current Teammate" in Macro Dynamic Variables

When building a Macro, be able to access the "current teammate" in Dynamic Variables to include some information about them in the conditions or actions.
3 months ago in Macros 1 Backlog

Add Holidays to Business Hours

It would be great if we could add National Holiday closures as part of our company business hours.
12 months ago in Admin Experience 1 Backlog
118 VOTE

Language support: French

Ability to use Front in French
over 3 years ago in All platforms 4 Backlog

Native voice/calls feature

Front being an all in one platform without having to subscribe to a partner solution for calls
12 months ago in Voice 0 Backlog

Include tags in message templates

I'd like to be able to add related tags to the message template as well, so that when I use it within an email reply, the tags are automatically added to the reply (based on the template) and I don't have to spend time doing that separately.
over 2 years ago in Message templates 3 Backlog

Track API Tokens in Audit Logs

Track creation and deletion of App and API tokens on the audit logs.
24 days ago in Admin audit trail 0 Backlog

Option to unsubscribe a teammate from an email conversation

Once a conversation is finished, I'd like the option to unsubscribe any teammate who was initially in the conversation. They have no need to see the rest of the emails that go back and forth and may waste time looking at responses that they are a ...
over 2 years ago in Core Product Experience 3 Backlog